1. Introduction
Cotarion Inc. ("Cotarion Inc.," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit cotarion.com, schedule an appointment, complete a contact form, download resources, subscribe to communications, or otherwise interact with Cotarion Inc.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information that helps us respond to inquiries, provide our services, and improve your experience with Cotarion Inc.
Information You Provide
You may voluntarily provide information such as:
- Name
- Company or organization
- Email address
- Phone number
- Business website
- Appointment details
- Information submitted through contact forms or intake forms
- Information shared during consultations, emails, phone calls, or other communications
Information Collected Automatically
When you visit our website, we may automatically collect limited technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring websites
- General website analytics
This information helps us improve website performance and better understand how visitors use our site.
Cookies and Analytics
Cotarion Inc. may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your browsing experience.
Our public website uses Google Analytics to understand visits, pages viewed, traffic sources and device types. Google processes this usage information to provide website reports. Advertising personalization and Google signals are disabled in our website tag. You can learn more about how Google uses information from sites that use its services and use the Google Analytics opt-out browser add-on.
You may choose to disable cookies through your browser settings, although doing so may affect certain website features.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and appointment requests.
- Schedule consultations and meetings.
- Deliver consulting and other professional services.
- Share requested resources or information.
- Improve our website and visitor experience.
- Communicate with current or prospective clients.
- Comply with legal obligations.
- Protect the security and integrity of our business.
We will never sell or rent your personal information to third parties.
4. How We Protect Your Information
Cotarion Inc. takes reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
We utilize reputable business platforms and service providers—including website hosting, scheduling software, email systems, cloud storage, and business productivity tools—to securely manage information.
While no method of electronic storage or internet transmission is completely secure, we continually strive to use commercially reasonable safeguards.
5. Information Sharing
We may share limited information with trusted third-party service providers that help us operate our business, including services related to:
- Website hosting
- Appointment scheduling
- Email communication
- Analytics
- Cloud storage
- Business productivity tools
These providers are only given access to information necessary to perform their services and are expected to protect your information appropriately.
We may also disclose information when required by law or to protect our legal rights.
6. Appointment Scheduling
When you schedule an appointment through our website, your information is processed through our scheduling platform to facilitate booking, confirmations, reminders, and meeting preparation.
Information submitted through appointment intake forms is used solely to prepare for your meeting and provide appropriate services.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, maintain business records, comply with legal obligations, or support ongoing client relationships.
When information is no longer needed, it is securely deleted or destroyed when practical.
8. Your Rights
You may request to:
- Access the personal information we maintain about you.
- Correct inaccurate information.
- Request deletion of your personal information where appropriate.
- Opt out of future marketing or informational communications.
- Request additional information regarding our privacy practices.
To exercise any of these rights, please contact us at info@cotarion.com.
9. Third-Party Websites
Our website may contain links to third-party websites, business partners, or other external resources.
Cotarion Inc. is not responsible for the content, security, or privacy practices of websites we do not control. We encourage you to review the privacy policies of any external website you visit.
10. Children's Privacy
Cotarion Inc.'s website and services are intended for business and professional audiences and are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised Effective Date.
12. Connected Business Accounts and Bookkeeping Information
When you choose to connect a business financial account to Cotarion Platform, we use Stripe Financial Connections to request the account information you authorize. Depending on the account and permissions you grant, this may include the financial institution, account name and type, masked account identifiers, balances, and transaction dates, descriptions, amounts and status. You select the accounts to share through Stripe's connection process. Bank authentication is handled by Stripe or your financial institution; Cotarion does not ask you to send us your online banking password.
We use this information for the bookkeeping services you request, including transaction review, expense categorization, reconciliation, financial and cash-flow reports, and records prepared for your accountant. An authorized connection may retrieve updated information while it remains active. The last available update is separate from the date you review or reconcile your books. Bank information may be delayed or incomplete and should be checked against your financial institution's statements.
Access within Cotarion is limited to personnel and contractors with explicit authorization for the relevant business's bookkeeping. Assignment to a client project, listing as a business support contact, or a referral relationship does not by itself provide access to financial records. Cotarion Inc., Cotarion Consulting Group LLC and Cotarion Software LLC may process information as needed to operate and support the service. Contracted hosting, storage and bookkeeping providers receive only the access necessary for their services. We provide records or reports to an external accountant or other business support professional only as authorized by your business. We do not sell connected-account data, use it for advertising or lending decisions, or use the bookkeeping connection itself to initiate payments or move money.
You may stop future collection or disconnect through your account's connection settings, use Stripe's connection controls, or request assistance from info@cotarion.com. A disconnect request stops further collection by Cotarion and requests removal of provider access. Connection settings show when provider removal has completed or needs attention. Stopping collection or disconnecting does not automatically erase transactions already incorporated into your books, supporting receipts, reconciliations or audit records. We retain those records as needed to provide your services, meet applicable recordkeeping obligations and resolve disputes. You may request access, correction or deletion by contacting us, subject to those requirements and appropriate identity and business-authority verification. Stripe separately handles requests relating to information it maintains under its own privacy policy.
We store the connected-account data maintained by Cotarion in the United States and apply access controls and other reasonable administrative, technical and organizational safeguards. Stripe and your financial institution process information under their own terms and privacy notices. Learn more in Stripe's Privacy Policy and Financial Connections information.
For questions or assistance, contact Cotarion Inc. at info@cotarion.com or 1124 W Main St, Suite 204, Blue Springs, MO 64015.
13. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Cotarion Inc.1124 W Main St, Suite 204
Blue Springs, MO 64015
info@cotarion.com
